terms of use

1.1. Please read these terms carefully before you submit your order to purchase Products from us (“Order”). These terms will apply to any and all Orders made via our website.

1.2. Our acceptance of your Order will take place when we email you to accept it, at which point a contract will come into existence between you and us.

1.3. If we are unable to accept your Order, we will inform you of this and will not charge you for the Product. This might be because the Product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, or because we have identified an error in the price or description of the Product or because we are unable to meet a delivery deadline you have specified.

1.4. We will assign an order number to your Order and tell you what it is when we accept your Order. It will help us if you can tell us the order number whenever you contact us about your Order.

2.1 Products may vary slightly from their pictures. The images of the Products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the Products. Your Product may vary slightly from those images.

2.2 Many Products also have rolling changes made through the course of their product life. Therefore, Stillorgan Décor does not warrant that Product description or other content of this site is 100% accurate, complete, current or error-free.

2.3 Our stock turnover is very high and we will normally send out the most up to date model unless it specifies otherwise in the Product description. The information displayed on our website relating to availability is subject to change by us without notice. We cannot guarantee permanent or continuous availability of all Products on this site. All Orders are subject to availability at all times.

2.4 If we are making the Product to measurements you have given us, you are responsible for ensuring that these measurements are correct.

3.1 Making a purchase on our site is easy, just browse our store and click on any items that you wish to buy to put them into your shopping cart. After you have finished your selection, click on “Check Out” and you will be asked for the details that we need to be able to fulfil the Order.

3.2 You will have an opportunity to check and correct any items in your Order up until the point at which you place your Order by clicking the “Buy” button on the checkout page. If you submit an Order for goods via stillorgandecor.ie website, this will be treated as a contract between us and you.

3.3 We will acknowledge confirmation of your Order by sending you an automatically generated e-mail accepting your Order. You will also receive automatically generated e-mails about each step of your Order (payment confirmation, delays, shipment etc.)

3.4 The contract that is created will only relate to those specific goods which are referred to in the shopping basket. You should read and check the details in the confirmation e-mail to ensure that all Products and details are correct. If the details in the email confirming your Order are not correct, or if you are not satisfied with the details in the email, please contact us at [email protected].

3.5 The contractual language is English.

WHAT ARE COOKIES?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.

HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below. Unfortunately in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
This Website Can:

• Remember what is in your shopping cart;
• Remember where you are in the order process;

DISABLING COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

THE COOKIES WE SET

If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers a newsletter, email subscription, push notification services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribe/unsubscribed users.
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

THIRD-PARTY COOKIES

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
In some cases, we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Google Plus, Instagram, Pinterest, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Information relating to your computer may be collected, including your IP address, operating system, device type and this information may be reported to relevant stakeholders. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.

PRIVACY POLICY PRIVACY POLICY

This statement (in conjunction with our terms & Conditions and any other documents referred to within) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Acts 1988 and 2003 (the “Act”), the data controller is Stillorgan Decor, 1-5 Stillorgan

INFORMATION THAT MAY BE COLLECTED FROM YOU – THE USER

We may request the following data from you:

Information that you may be asked when signing up to our newsletter or filling in other forms on our website.  We may ask you to report an issue with our site. We may keep a record of the data you provide. You may be asked to complete a survey. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data.

WHERE WE WILL STORE YOUR PERSONAL DATA

Stillorgan Decor Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. The data that we collect from you may be transferred to, and stored at, an encrypted and secure destination within the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do everything within our power to protect your personal data, we cannot guarantee the security of your data transmitted while on our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF DATA COLLECTED

We use information held about you the user in the following ways:

To ensure that content from our site is presented in the most effective manner to users and computers.  To notify you of changes to our service. To provide you with information on products or services where you have consented to be contacted for such purposes. To allow you to participate in interactive features of our service. To publicise the winners of competitions where you have entered such a competition.

We may share your personal information in the following circumstances:

1. Third-Party Services: We may share your information with trusted third-party services such as Trustpilot, which acts as a data processor, for the purpose of sending review invitations and managing reviews.
2. Legal Requirements: We may disclose your information if required by law, court order, or government authority.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties: If Stillorgan Decor Ltd. or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use Terms & Conditions and other agreements or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites may have different privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you. You have the right to have any inaccuracies in your information corrected.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

INFORMATION THAT MAY BE COLLECTED FROM YOU – THE USER

We may request the following data from you:

Information that you may be asked when signing up to our newsletter or filling in other forms on our website.  We may ask you to report an issue with our site. We may keep a record of the data you provide. You may be asked to complete a survey. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data.

DISCLOSURE OF INFORMATION

We may share your personal information in the following circumstances:

1. Third-Party Services: We may share your information with trusted third-party services such as Trustpilot, which acts as a data processor, for the purpose of sending review invitations and managing reviews.
2. Legal Requirements: We may disclose your information if required by law, court order, or government authority.

YOUR CHOICES

You have the right to:

1. Access and Correct: You can request access to the personal information we hold about you and request corrections to any inaccuracies.
2. Withdraw Consent: You can withdraw your consent for us to use your personal information at any time.
3. Opt-Out: You can opt-out of receiving communication from us by following the unsubscribe instructions provided in our communications.

WHERE WE WILL STORE YOUR PERSONAL DATA

Stillorgan Decor Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. The data that we collect from you may be transferred to, and stored at, an encrypted and secure destination within the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do everything within our power to protect your personal data, we cannot guarantee the security of your data transmitted while on our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites may have different privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you. You have the right to have any inaccuracies in your information corrected.